Tangoe is powered by cutting-edge technology and the top people in the IT lifecycle management industry. Customers count on us to pay their bills, process their orders, manage their inventory, and find them savings for their global telecom, mobile, and cloud technology environments. Our cloud platform empowers organizations to optimize their cloud costs, enhance financial efficiency, and maximize the value of their cloud investments. In other words, we’re really rather fabulous, and Gartner rates us as “Visionary”!
What you’ll do:
Tangoe is the leading Technology Expense Management company in the industry. We specialize in providing innovative expense management solutions and services to businesses in the enterprise and mid-enterprise segment. With a commitment to innovation and customer success, we are dedicated to helping enterprise organizations navigate the complexities of Cloud, Mobile and Fixed expense management all while maintaining a focus on their own strategic goals. Our cloud platform empowers organizations to optimize their cloud costs, enhance financial efficiency, and maximize the value of their cloud investments. As a customer-focused and growth-oriented company, we are committed to delivering exceptional solutions that drive measurable results.
The Tangoe Pay Analyst is responsible for initiating and managing telecom payments on behalf of the client. The admin is assigned a minimum of 25 client accounts and is responsible for understanding and executing payments based on the client expectations. This includes an understanding of each client's A/P process for the purpose of applying funds based on their allocation of funds per batch processed. The analyst is also required to utilize and maintain data within the Tangoe Pay Admin Tool, review client reports and general payment research. Constant communication with Service Delivery teams is essential to facilitate this process, which includes funding status, payments processed and any payment research needed.
Responsibilities:
• Review all client bank accounts daily for activity and allocate funds using internal application. Initiate payments once 100% of funds are received based on vendor profiles.
• Continuously review and prioritize work load during each day. Provide accurate and timely response to any client related escalations. Ensure to follow up on all issues until resolved.
• Collaborate with the Internal Tangoe Teams regarding any client related questions and to understand client’s process and funding patterns.
• Review all batches for items outside the normal payment process, including invoices paid with emergency funds and pre-funds.
• Review daily/weekly/monthly reports and act on any issues. This is key to ensuring payments are generated to the vendor.
• Utilizes resources including bank portal to complete research and advise on payments.
• Continually stay abreast of Tangoe’s software products and processes. Work to acquire and maintain expertise on Telecom Expense Management, (TEM) an dis expected to identify opportunities for process improvements. Work with department management and team members to define and implement best practices.
Who you are:
• Bachelor’s degree in accounting, finance, or business and/or equivalent experience in a similar position
• 2+ years’ experience
• Exceptional organizational and analytical skills are required with the ability to continuously transition from one objective to another
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exists
• Ability to work independently with little to no supervision
• Strong financial and accounting skills
• Excellent time management skills
• Advanced experience with Microsoft Excel
Where you’ll work:
Remote Environment
Travel < 5%
This position is open to candidates who live in the following states: Alabama, Arizona, Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Maine, Michigan, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia
Tangoe Values:
Accountability: Relentlessly delivers.
Customer Centricity: Constantly enhances the customer experience.
Collaboration: Team effectively.
Transparency: Honest and respectful communication.
More Information About Tangoe:
Tangoe reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state, or local laws. Tangoe is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.
Tangoe is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call (888) 855-2795. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
The law requires Tangoe to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please visit Tangoe’s career page at https://www.tangoe.com/company/careers/.
As a Federal Contractor, Tangoe is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information, please visit Tangoe’s career page at https://www.tangoe.com/company/careers/.
Tangoe will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. For information, please visit Tangoe’s career page at https://www.tangoe.com/company/careers/.
Notice to Recruiters and Agencies: Tangoe prefers to recruit candidates directly, rather than through a third-party recruiter or agency. Do not submit or present your candidate(s) through any means (e-mail, fax, phone, mail, verbal referral) to Tangoe or any employee of Tangoe. In the case of candidate(s) submitted or presented to Tangoe by a recruiter or agency without a signed agreement in place for the specific position or without a specific open requisition, Tangoe explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. To request consideration as a Recruiting Vendor, please contact our recruiting department.