Software Engineer III - Full Stack Generative AI/LLM

Organization Description

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Employer Description

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

Job Description 

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Consumer & Community Banking Deposits platform, you will be a seasoned member of an agile team, designing and delivering trusted, market-leading technology products in a secure, stable, and scalable way. You will be responsible for implementing critical technology solutions across multiple technical areas, supporting the firm’s business objectives.

Job Responsibilities

• Contribute to the creation of Non-Functional test suites, focusing on AI automation and performance testing.
• Analyze test results, record test activities, and track defects to ensure high-quality deliverables.
• Clearly articulate and communicate project status to stakeholders and management.
• Manage priorities and set expectations when faced with multiple demanding tasks.
• Work as part of a Scrum team in an Agile development process, participating in all Scrum activities.
• Continuously refine testing processes to improve quality and efficiency.

Required Qualifications, Capabilities, and Skills

• Formal training or certification in software engineering concepts and 4+ years of applied experience.
• Proven experience in execution and analysis of performance test results using JMeter, Blazemeter.
• Advanced proficiency in one or more programming languages (e.g., Java, Python, React JS etc.).
• Hands-on experience with Chaos Monkey Testing.
• Proficiency in observability tools such as Splunk, Dynatrace, Grafana.
• Strong programming skills in Core Java, JUnit, Groovy, Postman, JMeter, REST Assured, API, Eclipse IDE, Maven, Jenkins, IntelliJ and similar tools.
• Demonstrated experience working in an Agile environment on a Scrum team.
• Initiative and creativity in refining testing processes and improving quality.
• Excellent cross-functional communication skills, both formal and informal.

Preferred Qualifications, Capabilities, and Skills

• Experience in creating and executing Performance test scripts.
• Experience working with AI automation frameworks and integrating Large Language Models (LLMs) into software solutions, including prompt engineering, model evaluation, and deployment.
• Familiarity with LLM platforms and tools (such as OpenAI, Hugging Face, or similar).
• Advanced skills in Groovy, Postman, JMeter, Blazemeter, REST Assured, API, Maven, Jenkins.
• Understanding of A/B Testing and Engineering principles.
• Exposure to cloud technologies.
• Strong ability to manage own workload and deliver to required deadlines.