This is a remote position.
Sales & Operations Admin Assistant – Telecommunications | Remote | Full-Time_
Role Name: Sales & Operations Admin Assistant
Schedule: 40 hours per week Mon-Fri 10 AM- 7 PM EST
Client Timezone: Eastern Time (Florida)
You'll be the operational backbone supporting both marketing and fulfillment functions for a telecommunications company that's experiencing steady growth. This role offers exceptional variety – from qualifying inbound leads and managing customer relationships to coordinating product orders and ensuring seamless installations. You'll work directly with the founding team, gaining exposure to multiple business functions while your organizational skills and attention to detail directly impact revenue and customer satisfaction.
Respond to LinkedIn marketing inquiries using established templates and qualify interested prospects
Extract contact information using lead enrichment tools and transfer qualified leads to company database
Clean up and organize CRM data, add custom filters, and maintain data integrity
Generate product quotes based on customer requirements and location specifications
Coordinate with email marketing vendors and provide necessary campaign materials and updates
Process partner orders and place corresponding orders with suppliers to fulfill customer requests
Track shipments and proactively communicate delivery updates and tracking information to customers
Handle installation coordination including phone number transfer documentation and technical setup forms
Manage high-volume customer accounts with consistent weekly order processing (5-10 orders per week)
Good understanding of sales processes and lead generation and qualification methods (sales experience required)
Experience with CRM systems and database management (any platform)
Strong written communication skills for professional customer interactions
Excellent attention to detail and organizational abilities
Ability to learn new software tools and processes quickly
Bonus if you have experience with LinkedIn outreach tools or lead generation platforms
It helps if you've worked in administrative or customer support roles previously
Work directly with company founders who value your input and professional growth
Gain exposure to multiple business functions from marketing to operations and fulfillment
Join a profitable, growing company with established processes and supportive vendor relationships
Enjoy variety in your daily work – no two days will be exactly the same
Benefit from responsive leadership and clear communication channels
Opportunity to make a direct impact on company growth and customer satisfaction