Quality Analyst

The Impact You Can Make 
Team Impact

The Quality Analyst collects and analyzes data, identifies patterns and trends, and develops actionable next steps to improve quality and reduce cost. The Quality Analyst works with organizational stakeholders to train their staff in closing gaps in care, coordinate and facilitate meetings to review progress in quality programs, identifies and develops new policies and processes, and conducts patient outreach and education to meet program goals. The Quality Analyst works with the Quality Management Team to identify necessary resources to improve the quality of care and support initiatives across organizational practices. The Quality Analyst is an integral member of the health care team who works to ensure patient safety, best practices, and high-quality standards of care are maintained across the organization.  

The Glens Falls Hospital Impact
Mission

Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.

How You Will Fulfill Your Potential
Responsibilities

• Oversees the development, deployment, evaluation of improvement and safety plans for their assigned departments to improve quality and reduce cost. Coordinates and facilitates meetings to review progress in quality programs implemented.

• Supports assigned departments in collection of data related to clinical results. Locates and identifies problems that continue to arise with regularity. Works with the assigned departments to implement action plans to address issues identified.

• Works with organization stakeholders to close gaps in care. Collects information from department members, including interviewing employees, to identify opportunities to improve patient care.

• Ensures compliance with all applicable laws, regulations, etc. Identifies compliance issues at the facility.

• Develops new programs and protocols that lead to improved care.

• Monitors and evaluates the development and results of all improved programs and initiatives to determine their results, then modify as needed.

• Assists in preparing for accreditation and regulatory inspections. Participates in rounding and feedback to assigned departments.

• Prepares for monthly Performance Improvement and Safety Committee Meetings.

• Supports the Quality Management team as needed.

Education/Accredited Programs

• Requires a bachelor's degree, plus two years of related experience.

• Equivalent education and experience will be considered. 

• Experience working in population health, utilization review/utilization management, and/or quality improvement required.

Licenses/Certifications/Registrations

• CPHQ (Certified Professional in Healthcare Quality) preferred 

• CPPS (Certified Professional in Patient Safety) preferred

Skills/Abilities

• Ability to work with all stakeholders: physicians, office staff, practice managers, executive suite, consultants, payor organizations, etc. 

• Experience with computer databases to track and analyze data

• Strong communication, writing, and presentation skills, and must be comfortable presenting regularly to healthcare staff and leadership 

• Excellent interpersonal, organizational, and analytical skills

• Ability to work with all stakeholders: physicians, office staff, practice managers, executive suite, consultants, payor organizations, etc. 

• Familiarity with regulations and reporting requirements (DNV, NYSDOH, CMS)

Communities We Serve

Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George. Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital! 

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

Salary Range
The expected salary range for this Glens Falls, New York, United States-based position is $61,000 to $84,000 annually. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.

 

Benefits
Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found here.