Platform Software Engineer III

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Platform Software Engineer III at JPMorganChase within the CCB, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect
• Design, build, and maintain a scalable, reliable GraphQL platform with strong performance and high availability.
• Develop observability and alerting solutions to monitor platform health and proactively resolve issues.
• Automate CI/CD pipelines and standardize infrastructure processes to streamline developer workflows and reduce manual effort.
• Create intuitive self-service features for developers to access, manage, and integrate platform services.

Required qualifications, capabilities, and skills

• 3+ years of professional experience in software engineering, with a focus on building platforms.
• Experience working with cloud environments (AWS preferred).
• Skilled in scripting and automation using Bash, Groovy, or similar languages.
• Hands-on experience using Terraform for infrastructure management.
• Practical knowledge of containerization and orchestration technologies, including Docker and Kubernetes.
• Understanding of RESTful and GraphQL service concepts.
• Familiarity with CI/CD tools. 
• Familiarity with version control systems (Git or Bitbucket) and experience with at least one modern monitoring tool such as Splunk, DataDog, Dynatrace, or CloudWatch.
• Familiarity with OAuth 2.0 and secure authentication and authorization practices.
• Strong attention to detail in documenting processes, developing runbooks, and illustrating architectures for team use.
• Excellent communication, analytical, and problem-solving skills.

Preferred qualifications, capabilities, and skills

• Experience building and maintaining GraphQL platforms.
• Familiarity with AWS deployments (EKS, ECS Fargate), IAM Roles, and Security Groups.
• Knowledge of AWS services such as S3, RDS Aurora Postgres, MSK, VPC, CloudWatch, X-Ray, ElastiCache-Redis, and KMS.
• Familiarity in at least one programming language, preferably Java or Rust.
• Experience setting up observability solutions (metrics, logging, alerting) and automating CI/CD pipelines for platform components using Jenkins and Spinnaker.
• Experience or interest in GraphQL Federation, entities, schema governance, architecture, and developer tooling.
• Ability to design well-defined APIs for platform services, with comprehensive documentation and versioning for seamless integration across teams.