First Line Risk Sr Analyst - Treasury & Payment Solutions

In this role as First Line Risk Sr Analyst supporting the Commercial Banking – Treasury & Payment Solutions team, you will partner with various Risk Managers, executing the control monitoring program for multiple complex lines of business and/or products. You will be expected to work within established timelines to deliver control testing results and key risk indicator monitoring, which are critical to determining control environment effectiveness for products and services under the Treasury & Payments Solutions & Operations business lines. You will be responsible for assessing material controls, as well as monitoring and evaluating escalation procedures are in place to ensure compliance with key rules and regulations. You will be responsible for keeping applicable Risk Managers apprised of testing progress and providing your opinion on control effectiveness results, including analysis of themes, trends and findings. 

To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.

Primary responsibilities include:

• The Sr Risk Analyst will be responsible for recommending an assessment of the controls performance based on analysis. The Sr Risk Analyst will assist in the training and development of peers. 
• Partner with Risk Managers to continuously review product / service risk and control inventories for accuracy; revise risk and or control descriptions to align with key processes. 
• Execute the control monitoring program for multiple complex lines of business and/or products.
• Work within established timelines to deliver control self-testing and key risk indicator monitoring, which are critical to determining control environment effectiveness.
• Assess material controls, monitor and evaluate proper escalation procedures are in place to ensure compliance with key rules and regulations. Input control monitoring results to system of record. Keep Risk Manager apprised of testing progress and provide an opinion on control effectiveness results once completely, including analysis of themes, trends and findings.
• Collect the outputs of control monitoring results for management’s use and perform ad hoc reporting, data analysis and data extractions for various analytical purposes such as trend analysis or response to management or regulatory requests.
• Analyze results that summarizes key issues and recommended actions for business line management.
• Participate in the Risk and Control Self Assessment (RCSA) process, inclusive of creation and validation of process maps which reflect key business line processes and related controls. Based on RCSA output, partner with subject matter experts to create new tests, refresh existing assessments, retire assessments and develop Key Control Metric (KCM), Key Risk Metric (KRM) &/or Key Risk Indicator (KRI) based on areas of material risks.
• Assist Risk Managers with key business line initiatives to ensure Risk and Control Self Assessment updates occur.
• Assist Risk Managers with Issues Management and Internal / External exam management.
• Conduct testing and determine if enhanced controls are effective to support issue closure.
• Role will act as a technical expert in support of one or more critical business products and/or processes. As part, will be the primary point of contact for the topic and responsible for providing knowledge, expertise, and support to the First line units. Responsible for supporting other business line related activities.

Required Skills/Experience :

• 2-3 years' experience in an audit or risk management environment.
• Basic knowledge of business areas processes and/or products and operations; regulatory requirements; process mapping of key business processes and identify risks/requirements and controls associated.
• Proven ability to work in a fast-paced environment with competing priorities.
• Excellent communication skills, both written and verbal.
• Ability to build relationships across all levels and with the ability to collaborate effectively, take the initiative and work as part of the team.
• Proficient use of Microsoft suite of products and GRC Archer or equivalent tools. 

Preferred Skills/Experience

• Understanding of internal testing best practices & methodologies (e.g. OCC Comptroller’s Handbook on Internal Controls, COSO Framework.)
• Experience with statistical analysis and trending of testing metrics.
• Proficient use of Visio and AI Tools (e.g. Microsoft Copilot)
• Experience in a banking, financial services, or audit environment.
• Experience in Commercial banking, AML, Payments, Cash Management Products, Trade Finance.

Education, Certifications and/or Other Professional Credentials

• Bachelor's Degree: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field or equivalent work experience.

Hours per Week: 40

Location: Boston MA, Westwood, MA, or Johnston RI

Work Schedule: Monday – Friday, 4 days in the office, 1 day remote.

Pay Transparency:

The salary range for this position is $63,000-$94,500 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

 Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position.

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